Privacy Policy
Your privacy is important to us
Introduction
Welcome to ASASA Tour co., ltd ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or reservation
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Full name and contact details (email, phone number, address)
- Payment information (credit card details, billing address)
- Travel preferences and booking history
- Passport and visa information (when required)
- Emergency contact information
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website and search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
Processing bookings, managing reservations, and providing customer support
Communication
Sending booking confirmations, updates, and marketing communications (with your consent)
Personalization
Customizing your experience and providing relevant recommendations
Security & Fraud Prevention
Protecting against fraudulent transactions and ensuring platform security
Analytics & Improvement
Analyzing usage patterns to improve our services and user experience
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who help us operate our business (payment processors, email services, etc.)
- Travel Partners: Hotels, tour operators, and transportation providers necessary to fulfill your bookings
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or sale of assets
- With Your Consent: When you explicitly agree to share information with third parties
Note: We never sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
SSL Encryption
All data transmissions are encrypted using industry-standard SSL technology
Secure Storage
Personal data is stored on secure servers with restricted access
Regular Audits
We conduct regular security assessments and vulnerability testing
Access Control
Strict employee access controls and confidentiality agreements
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at privacy@asasatour.com
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top
- Sending you an email notification (for material changes)
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: